“Here is a document (complaint) I long time ago sent to WorkSafe Victoria in order to report what wrong happened to me“, writes a viciously bullied injured worker. He was severely bullied in his workplace to the point where he was shot with a staple gun by a fellow employee. His workcover claim was initially [...]
Tag Archives | Xchanging
Injured workers medical practitioners ought to stand & speak up
You won’t believe it, but during the sheer stress and grief of having my site under DoS attack, I also faced ongoing “denial of service” – basic medical care – from Xchanging and my perceived adversarial case manager. On this occasion they denied me physiotherapy treatment, notwithstanding I suffer from an end stage shoulder which [...]
The amount of money workcover will spend on denying entitlements is insane
In the insurance world, injuries are thought of only in a financial view with short-term glasses rather than total loss costs (less expensive in the long run; greater value.) It is easily and conveniently forgotten workers sustain serious injury affecting virtually every aspect of their life. It keeps astonishing me how much money workcover and its [...]
Workcover insurers fail to disclose vital medical reports
It is extremely important that you are aware that the workcover agent (i.e. your case manager/injury adviser) will only send very selective material in support for your injury(ies) to independent medical doctors, the medical panel, your rehab provider and even your own treating doctor. Workcover insurers fail to disclose vital medical reports Failure to disclose [...]
Xchanging denies basic home help to injured worker – a story
Yesterday, aworkcovervictimsdiary received an email from an injured worker who has been repeatedly denied basic home help by Xchanging, leaving her marooned and facing a very cold winter…The injured worker is also seeking assistance to navigate this dreadful Workcover system. Xchanging denies basic home help to injured worker – a story I am an injured [...]
Xchanging Case Manager inappropriate claim management
Speaking of rude and inappropriate case managers, some who deliberately delay or deny vital care to seriously injured workers, aworkcovervictimsdiary.com received some jaw-dropping evidence of the mismanagement – to the point of frankly-endangering the injured worker’s life, of an injured worker’s claim. Xchanging Case Manager inappropriate claim management A seriously injured worker, who’s last shoulder [...]
A gut-wrenching injured worker’s story of extreme bullying by Xchanging and plea for help
aworkcovervictimsdiary.com just received a gut-wrenching email from a very aggrieved injured worker, alleging extreme bullying, harassment, intimidation and falsifying of material by Xchanging… This letter may cause significant distress to readers, discretion is advised. Please, please help us support this injured worker in any way possible. Dear Sir / Magistrate I have the matter listed [...]
My workcover case manager is “reviewing” my medication
A few months ago, folks, an injured worker heard through his pharmacist that one of his prescribed (by his pain specialists!) pain medications was “under review”. His workcover case manager simply stopped paying for his medication without notice or explanation. About three months later, none of his treating doctors had received any inquiry about the [...]
Xchanging: police may be called upon receipt of a threat via email, phone or mail – a threat includes writing in upper case letters
Following our popular article of yesterday about “things that annoy the sh*t out of workcover case managers“, a severely injured worker contacted us and shared a horrifying letter that was sent to her, after she had virtually begged herself stupid for medical help and support… After being repeatedly denied a legitimate entitlement, and without notice, [...]
Xchanging case manager accuses injured worker of malingering!
Yesterday we received an heart-wrenching email from a severely injured worker who remains to wish anonymous for obvious reasons. The injured worker wrote to us that their Xchanging case manager is accusing him of “malingering” and that the case manager has in fact taken the liberty to downgrade his serious injury impairment! Xchanging case manager [...]
Xchanging blocks “difficult” injured workers’ emails
Yesterday, an anonymous injured worker “Injured” posted on our “Need help with your workcover claim?” page that s/he believes he has had her/his personal email address – deliberately- blocked at least on two separate occasions by two Xchanging case managers. It appears to us that Xchanging does this quite regularly to deal with, shall we [...]
Injured worker’s nightmare at hands of Xchanging – your support is needed
Last night, Actavista noticed a heart-wrenching comment from a seriously injured worker, which has been posted on a public forum. Actavista contacted the injured worker on behalf of aworkcovervictimsdiary and offered the distressed injured worker our support and our resources. The injured worker was so, so happy to hear that there was others out there [...]
Harassment by boss & by workcover case manager constitutes of bullying and invasion of privacy
In a fairly recent Australian Industrial Relations Commission (AIRC) case, an employee’s manager was found to have harassed an employee by telephone calls and attempting to visit the employee at home, which constitutes a breach of privacy and disregard of this basic civil right constitute grounds for dismissal. The same applies to a workcover case [...]
Ombudsman 2011 report slams Workcover. What are your experiences with Workcover losing/misplacing your paperwork, delays in payment, etc? Please update us!
This report and media surrounding it was damning to Workcover, but I wonder… have things changed? What are your experiences with these issues in the previous 12 months since this report was tabled in parliament by the Ombudsman? Injured Victorian workers are facing a system in crisis, with privacy breaches, lost documents and delayed payments [...]
Xchanging case manager rudest email ever
Today an injured worker (who is protecting his/her identity ) received the most shocking, rudest, vilest email ever from his/her workcover case manager! Enough to make anyone sick, really…. S/he received an overdue account notice in the mail for a heart test s/he had done in hospital on the day of his/her last surgery in [...]
Freedom of information: FOI Act or ACA – an antagonising letter from Xchanging
A few days ago I received an extremely antagonising letter from Xchanging regarding a request I had made for a copy of a medical report. I mean considering that I have been dealing with Xchanging and the same morons for over seven (7) years, and frequently request copies of my medical documents under the Freedom [...]
Supported by Erin Brockovich
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At A Loss: TOTALLY!...
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pet: Im new to this site but I do not know what to expe...
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Pauline Pope: That's a good question At a Loss. I'm sure there...
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workcovervictim: @ At A Loss - thanks for the link to this horrible...
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Dan: I've had a hip injury sustained by manually loadi...
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John McPhilbin: These rulings and legal speak can be confusing - i...
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Carol: Karma will get them or their loved ones in the end...
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Angela Morgan: Injured Workers pay their lawyers so much money, u...
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NSW injured workers can still make a further claim for impairment for that same injury – new legal case
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NSW Court rules workcover amendments affecting lumpsums do not apply retrospectively
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Workcover case managers listen to background noise when phoning injured workers – WTF
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WorkCover NSW average premiums cut by 7.5 per cent
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Faulty assumptions only adds insult to injured workers
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Deed of release often used in settling workcover cases- what are they?
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Government plan to make Comcare best practice model
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New proposed anti-bullying laws: changes to FairWork Act
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Recoveries of money under workcover
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Vic Premier Naphtine called building workers safety march a disgrace
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Employers incl RTW Coordinators are not allowed to attend doctors appointments
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Workcover compensation schemes impede recovery from injury
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Assault on injured workers – more evidence and concern S.I.A
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Judge criticises law firm about rejection of more generous settlement offer
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International Day of Mourning: remembering those injured workers who have died
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Another fraud accused injured worker entitled to workcover!
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SA Premier accused of unprofessional conduct as previous workcover lawyer
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Reckless injured worker’s common law damages reduced by 70%
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Report condems “untouchable” police officers amid bullying claims
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Vexatious “injured” worker blocked by the courts – again
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The huge cost of workplace stress and depression
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NSW injured workers can still make a further claim for impairment for that same injury – new legal case
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What has the attack on NSW’s Workers Compensation laws meant for you?
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When can weekly payments in Victoria be terminated
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How are damages calculated
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How to spot chronic workplace bullies
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Common law damages claim and duty of care of the employer
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Federal Court ruled AAT required to explain why it preferred the IME’s evidence
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Medical Panels must provide clear reasons – Supreme Court Vic
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Workcover Certificates: Doctors must ensure they’re carefully worded
Forum for injured workers
Social Club Victorian Injured workers – SIC
**Next meeting April 2013**
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