We have been very fortunate to have been contacted by Soula, an extremely courageous injured worker who has put an amazing website together outlining her – at many times horrible – experiences with her accident and treatments as an Australian injured worker.
On one occasion, Soula was brave enough to write to our minister, Mr Gordon Rich-Phillips to explain her frustration, in particular with the dumping of my medical expense support for the very treatments that she believed would finally get her back to work. Well, Mr Rich-Phillips addressed her serious matter by having the Victorian WorkCover Authority (the very system causing the problem), investigate the matter!
Workcover minister victoria replies to an injured worker’s pleas
As you can see Mr Rich-Phillips’ letter ends with:
As this matter is currently going through the dispute resolution process provided by the Act, it would be inappropriate for me to comment on the specifics of your claim. Thank you for bringing this matter to my attention and I hope this information clarifies the matter for you.
As Soula rightly states “the Hon Gordon Rich-Phillips was grateful that I took the matter to him, (you can’t imagine what a difference this makes for me). He did look in to the matter within its glorious limits, he took note, he responded and stated everything I already knew. Brilliant!!”
Guess what, Soula did not leave it there, she wrote back to our Minister and gave her a piece of her opinion about the workcover system. She also had the courage to write to him that:
How incredibly gutsy is Soula!
As I mentioned in the first email I am putting a website together outlining my experience with my accident, treatment, and as an Australian injured worker. I just want to let you know I will be including our correspondence with a link to your web page. As you mentioned, I think its important that any matters such as these are brought to your attention.
We admire (and envy) her for her incredible courage fighting for her and other injured worker’s rights! Please go and visit her amazing website – www.pudendalnerve.com.au and make sure you visit the “work-system” category for some delightfully written (and drawn) workcover facts.