I need help

Do you need help with your workcover claim? Do you have a question you need answered?


 If you need help or advise, this is the page where you can post your question(s).

If you’re stuck and need help with your workcover claim or have a particular question, please post your query here. Please ensure you mention the state you are located in, as the workcover laws vary from state to state.

Due to the large amount of email queries (questions re workers comp and workcover claim issues) we can not guarantee that we will be able to answer your email/queries personally. Please use this page (I need help) – below- to ask your questions, as our contributors and injured readers are often able to answer your questions or lead you in the right direction. You can use a nickname and an alias email to comment/ask questions, preserving your anonymity.

Remember that we are based in Victoria, and are most knowledgeable about the Victorian workcover system, however our interstate readers are often able to help injured workers from other states than Victoria.

For “peer-to-peer support”, you can post your questions here on this page (below in the comment section) where our Team and other injured workers may have advice for you or experience with your specific situation in your state.

We always like to hear the stories of all injured workers in Australia to help us compile anonymous, but factual, evidence from as injured workers about any abuses they have experienced by workers compensation systems across Australia.

How to post a question


Please also refer to our general website use page as well as to our Comment Policy as well as our Social Networking warning

To post a comment on a workcover victims diary you do not need to register or login or anything in order to post a question and you can post it entirely anonymously.

You can use the “comment” form under each post (article) to comment. To do so you will need to use a name (which can be anything fictitious such as “victim”, “newbie”, “I hate them”, whatever) and an email address. The email address can be entirely made up as well, should you prefer to remain anonymous (mind you, using your real email address is also safe, as it will NOT be published and your email will only be visible to the blog’s administrator), however, due to potential hacking or snooping, we suggest you use a fake email address at all times to comment (so that in the unlikely event of a successful hack your email address can not be stolen). A fictitious email address can be anything as long as there is a “@” in it and a ”com”; for example “nothing@whatever.com”; “fake@fake.com”.

Please bear in mind that our articles commenting automatically closes after 90 days – this is so as to avoid a sh*t load of spam/attempted spam (which we the need to manually remove from our databases). However should you wish to add a comment to an older article (older than 30 days), please contact us and consider it done!

Note: aworkcovervictimsdiary does not (or very rarely) insert comments on behalf of our readers – i.e comments on articles received via email.

Additional Resources

Search box and the Tags:


workcovervictimsdiary-search-tools(on the right hand side of the blog): our site contains over a thousand articles and chances are thataworkcovervictimsdiary-tags the information you are looking for is already on the site. You can use the search box (see image left) to type in a keyword(s) i.e. type in “IME” (see below – use our advanced search), or you can search the Categories. An easier way is to select the Tags.For example if you are looking for information about independent medical examinations, simply click on the tag “IME”, which will show you all the posts and articles about IMEs. (see image right).

You can also view our site’s content in the form of a Sitemap , showing our archives, for ease of reference.


Use our advanced search

search-aworkcovervictimsdiaryYou can type a keyword in to the search box (top right and bottom of side bar on page) and you will see a little wheel spin while the site is looking for all articles that contain the keyword. For example: I am looking for “impairment” articles and started typing “impairm” as my keyword; after a few seconds the articles come up automatically! (see picture on left)

Relevant workcover legislation in each state

Head on over to our section: Resource Centre in the  (top)menu, which contains a page titled “workcover legislations” where you can find all the workcover laws in every jurisdiction (state and territories).

Frequently asked questions

We have created pages and lists of FAQs, i.e. WorkSafe VIC FAQ, where you can find heaps of information.

Also see “who else can help”

If you’re stuck and need help with your workcover claim or have a particular question, please post your query here. Remember to please ensure you mention the state you are located in, as the workcover laws vary from state to state.

If you need help or advise, post your question(s) below in the comment section.


updated12 April 2015

2,759 Responses to “I need help”

  1. Hi Folks,

    Could someone please fill me in…
    Once you’ve submitted a claim application e.g. for a workplace harassment matter
    is Workcover meant to do the digging around or is it up to the employer if Workcover has been lazy and palmed off all the questions requiring answers to them?
    I’m based in Qld. Thanks

    • @Tickedoff, I believe BOTH will be digging around, but in the first place WC will ask your employer for answers, then you may get interviewed as well as witnesses (where applicable). So WC may conduct an ‘ínvestigation’. You do need to suffer from a diagnosable mental disorder for your claim to be approved, so make sure you have been diagnosed by GP, Clinical Pysh and possibly Psychiatrist.
      If you need a wonderful lawyer, I personally highly recommend Stuart McLeod from Zaparas, based in QLD.

  2. Hi, I was wondering does an insurer have to put in writing they will continue to pay you if you have received letter from medical board you have zero capacity to work?

    • @Newbie, assuming you are in Vic (Australia) and the medical panel deemed you unfit for work for the foreseeable future, then your weekly payments will continue (or you can settle your case). The insurer will not put this in writing unless it is part of a settlement. If your work incapacity is temporary, the insurer will likely send you over and over again to IME’s (which the findings can be disputed at conciliation and possibly referred to a medical panel again).

      WorkcoverVictim February 6, 2019 at 7:40 am
  3. @Alan, sorry for the delay in replying (underwent surgery 3 days ago). There are a few good articles about the process of applying for serious injury via the qualitative (narrative) test (if you do not meet the 30% total body impairment threshold). The timeframe depends on the court, as they are usually overbooked. On average 6 to 12 months…

    WorkcoverVictim January 27, 2019 at 8:07 pm
    • Thanks WorkcoverVictim,

      Yes I’ve read those articles, they tell you what you need to know, but I’m curious about criteria – does it just fall on the WorkSafe panel lawyer to make a subjective decision about whether they feel you have a serious injury under the narrative test?

  4. Hello fellow sufferers,

    I thought I would post to get your collective views on my situation.

    I submitted a Serious Injury application. 2 days before the 120 day limit, WorkSafe Vic rejected my application, but not before the following happened:

    1. They sent me to an IME. I researched the IME on ratemymds.com(.au) and saw dozens of horrible reviews. I asked the switch and Worksafe said no. If I don’t see him then they will suspend my application until I do. So I saw him and he wrote the most favourable report he could have. In fact the report was so strong I’ve also them to re-instate my weekly payments as well as it says “no work capacity for any employment or alternate employment likely to continue for the forseeable future.”


    2. WorkSafe offered me a Pain and Suffering certificate only at about the 100 day mark, which I rejected.

    Now despite 1 and 2, I found out today they’ve rejected my application. I wasn’t shocked I’m just curious how they go about determining whether they grant or deny an application? And roughly how long does it take to get an origininating motion to hearing in the County Court?

    Thanks guys and girls

read-before-u-commentThis is a statement pointing you to our seriously injured but esteemed and honourable Social Networking Sites Warning and our comment policy. A must read in the context of a very adversarial workcover system! Remember to mention in which state you reside if you seek advice.

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