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The Uses and Abuses of Conciliation In the Workover

By on January 20, 2013 in ACCS, Bullying & Stress, CGU, Entitlements, Insurance companies, Stuff, Workers compensation, WorkSafe Vic, Xchanging

The Uses and Abuses of Conciliation in the Workover An injured worker, Sheryl (obviously not her real name) wrote to me recently about her experiences of Conciliation in the Workcover system. Sheryl has been “captured” within the Workcover system in Victoria for over 10 years and has experienced Conciliation at many different stages of her [...]

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The Scheme: Film-maker wants to bring WorkCover policies and its insurers into the 21st century by exposing issues in a documentary

By on November 9, 2012 in Allianz, Articles & Research, Case manager (follies), CGU, Compensation, Corruption, GIO, Insurance claims, Insurance companies, IWSN, Media, Medical Exam (IME), Medical Panel, Nasty workcover employees, Permanent impairmemt, Politics, Premiums, Psych, Q-Comp, QBE, Serious injury, Shame files, Stories, Whislteblowing, WorkCover, WorkCover ACT, workcover forum, WorkCover NSW, WorkCover QLD, WorkCover SA, WorkCover Tas, WorkCover WA, Workers compensation, Workplace death, Workplace injury, WorkSafe Vic, Xchanging

 According to studies still being conducted at RMIT University, Australia’s worker’s compensation scheme is fast becoming one of the worst in the developed world. We received an interesting email from RMIT film student and WorkCover Victim, Kris Vanston, who was responsible for putting together a great piece on‘toxic’ WorkCover Systems. Kris is now seeking stories from [...]

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WorkSafe Vic denied receiving formal complaint from severely bullied injured worker!

By on October 23, 2012 in Letters & Complaints, Nasty workcover employees, Stories, WorkSafe Vic, WTF, Xchanging

“Here is a document (complaint) I long time ago sent to WorkSafe Victoria in order to report what wrong happened to me“, writes a viciously bullied injured worker. He was severely bullied in his workplace to the point where he was shot with a staple gun by a fellow employee. His workcover claim was initially [...]

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Dear Insurer, I don’t like doing business with vultures…

By on October 16, 2012 in Allianz, CGU, GIO, Insurance companies, Letters & Complaints, Q-Comp, QBE, Xchanging

Insurance companies have fingers in many pies, and the same pack of vultures who are making a killing off the plight of injured workers will stop at nothing to win your business.  They have cover for all occasions such as house, house contents, CTP Green slips, comprehensive vehicle insurance, income protection etc. We have listed [...]

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Welcome to Workover Week

By on October 10, 2012 in Allianz, CGU, GIO, Insurance companies, OH&S, Politics, Q-Comp, QBE, Return to work, Shame files, Stuff, WorkCover, WorkSafe Vic, Xchanging

Welcome to Workcover Week Hi all my fellow injured workers. According to the Workover, we injured workers only need our resilience built to stop us being injured in the workplace and taking too much time off work. I have booked the following sessions for Worksafe Week, but find I am only able to go to [...]

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Injured workers medical practitioners ought to stand & speak up

By on September 4, 2012 in Bullying & Stress, Case manager (follies), Diary entries, Entitlements, Medical Resources, Tips & Tricks, Xchanging

You won’t believe it, but during the sheer stress and grief of having my site under DoS attack, I also faced ongoing “denial of service” – basic medical care – from Xchanging and my perceived adversarial case manager. On this occasion they denied me physiotherapy treatment, notwithstanding I suffer from an end stage shoulder which [...]

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The amount of money workcover will spend on denying entitlements is insane

By on July 12, 2012 in Case manager (follies), Entitlements, Fraud & Abuse, Shame files, Xchanging

In the insurance world, injuries are thought of only in a financial view with short-term glasses rather than total loss costs (less expensive in the long run; greater value.) It is easily and conveniently forgotten workers sustain serious injury affecting virtually every aspect of their life. It keeps astonishing me how much money workcover and its [...]

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Workcover insurers fail to disclose vital medical reports

By on July 3, 2012 in Allianz, Case manager (follies), Corruption, Insurance companies, Xchanging

It is extremely important that you are aware that the workcover agent (i.e. your case manager/injury adviser) will only send very selective material in support for your injury(ies) to independent medical doctors, the medical panel, your rehab provider and even your own treating doctor. Workcover insurers fail to disclose vital medical reports Failure to disclose [...]

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Xchanging denies basic home help to injured worker – a story

By on May 18, 2012 in Entitlements, Home help, Stories, WTF, Xchanging

Yesterday, aworkcovervictimsdiary received an email from an injured worker who has been repeatedly denied basic home help by Xchanging, leaving her marooned and facing a very cold winter…The injured worker is also seeking assistance to navigate this dreadful Workcover system. Xchanging denies basic home help to injured worker – a story I am an injured [...]

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Xchanging Case Manager inappropriate claim management

By on April 30, 2012 in Bullying & Stress, Case manager (follies), Entitlements, Fraud & Abuse, Shame files, Stories, WorkCover, Xchanging

Speaking of rude and inappropriate case managers, some who deliberately delay or deny vital care to seriously injured workers, aworkcovervictimsdiary.com received some jaw-dropping evidence of the mismanagement – to the point of frankly-endangering the injured worker’s life, of an injured worker’s claim. Xchanging Case Manager inappropriate claim management A seriously injured worker, who’s last shoulder [...]

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A gut-wrenching injured worker’s story of extreme bullying by Xchanging and plea for help

By on April 27, 2012 in Bullying & Stress, Case manager (follies), Fraud & Abuse, Frustration & Violence, Nasty workcover employees, Psych, Shame files, Stories, Xchanging

aworkcovervictimsdiary.com just received a gut-wrenching email from a very aggrieved injured worker, alleging extreme bullying, harassment, intimidation and falsifying of material by Xchanging… This letter may cause significant distress to readers, discretion is advised. Please, please help us support this injured worker in any way possible. Dear Sir / Magistrate I have the matter listed [...]

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My workcover case manager is “reviewing” my medication

By on April 22, 2012 in Case manager (follies), Entitlements, Pharmacy, Tips & Tricks, WorkSafe Vic, Xchanging

A few months ago, folks, an injured worker heard through his pharmacist that one of his prescribed (by his pain specialists!) pain medications was “under review”. His workcover case manager simply stopped paying for his medication without notice or explanation. About three months later, none of his treating doctors had received any inquiry about the [...]

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Xchanging: police may be called upon receipt of a threat via email, phone or mail – a threat includes writing in upper case letters

By on April 19, 2012 in Bullying & Stress, Case manager (follies), Shame files, Stories, WorkCover, WTF, Xchanging

Following our popular article of yesterday about “things that annoy the sh*t out of workcover case managers“, a severely injured worker contacted us and shared a horrifying letter that was sent to her, after she had virtually begged herself stupid for medical help and support… After being repeatedly denied a legitimate entitlement, and without notice, [...]

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Xchanging case manager accuses injured worker of malingering!

By on April 17, 2012 in Case manager (follies), Fraud & Abuse, Stories, WTF, Xchanging

Yesterday we received an heart-wrenching email from a severely injured worker who remains to wish anonymous for obvious reasons. The injured worker wrote to us that their Xchanging case manager is accusing him of “malingering” and that the case manager has in fact taken the liberty to downgrade his serious injury impairment! Xchanging case manager [...]

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Xchanging blocks “difficult” injured workers’ emails

By on April 11, 2012 in Case manager (follies), Fraud & Abuse, Shame files, WorkCover, Xchanging

Yesterday, an anonymous injured worker “Injured” posted on our “Need help with your workcover claim?” page that s/he believes he has had her/his personal email address – deliberately- blocked at least on two separate occasions by two Xchanging case managers. It appears to us that Xchanging does this quite regularly to deal with, shall we [...]

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Injured worker’s nightmare at hands of Xchanging – your support is needed

By on April 3, 2012 in Bullying & Stress, Case manager (follies), Fraud & Abuse, Insurance claims, Shame files, Stories, WorkCover, Xchanging

Last night, Actavista noticed a heart-wrenching comment from a seriously injured worker, which has been posted on a public forum. Actavista contacted the injured worker on behalf of aworkcovervictimsdiary and offered the distressed injured worker our support and our resources. The injured worker was so, so happy to hear that there was others out there [...]

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