We recently received a rather highly controversial email from an injured worker. The aggrieved injured worker believes that ‘killing’ ‘defective’ workcover employees (such as case managers) is the answer to fixing our horribly broken workcover system. We believe that the fundamental problem is that of bad faith…
Yesterday we received the shameful story of “Severely Injured” who, rightly, describes his Xchanging case manager as a crazy ex-girlfriend who went from my ‘new best friend’ to nothing short of a stalker. She
would ring the injured worker up to 8 times a day, and berate him, scream abuse, make outrageous claims – “I am stopping your payments, its up to me, and you are getting nothing, which is what you deserve”…Sound familiar? You bet! And here is what you can do about it!
We recently received an email from an injured worker stating that s/he feels that s/he is being harrassed and bullied by his/her workcover case manager. The injured worker wonders if there is anything s/he can do about this behaviour, besides engaging a lawyer.
Further to “Whistle Blower”‘s most enlightening guest post Allianz whistle blower spills the beans“, here comes Allianz TMF bean spilling session part 2 – Arts and crafts, clueless senior management , nazi style legacy & cult like end of month meetings…served with alcohol and caviar!
The workcover case manager’s job is to save the workcover insurance company money, period.
Many case managers get bonuses and ‘special’ recognition for saving their workcover insurance company money. And, you guessed it, the only way to save money is by stalling and denying claims and by paying the least amount possible. In this article we’ll give you some tips on how to deal with a non-responsive case manager.
Do you really think that your workcover insurance company is a humane and considerate entity that aims to pay claims promptly and fairly? Think again. Your workcover insurer’s main purpose is not to protect yo, nor care for you; in fact, insurers often try to avoid paying legitimate claims. The name of the game is delay, deny, defend or, as we came to abbreviate it as “SSS” – Stall, Starve, Settle. Insurance companies will delay payments, deny legitimate payments alltogether and defend their actions by forcing injured workers to litigate. Why? To maximise their profits!
Does the workcover insurance company care about injured workers? Does your workcover case manager care about you? Most are just big mean ogres that wants to do everything they can to screw you over, and, as you’ll see, some times (read: often) their actions are so ridiculous, you have to wonder if they are really run by humans!
When injured on the job, many workers may be surprised to learn that workcover insurance companies routinely stop payments or deny many workers comp benefits.Whilst we have previously written about common tactics used by insurance companies to minimise workers compensation payouts, this article focuses on manipulation of information, power, or a communication process to deny a benefit, in this case household help.
You may not realise it, but at the time of your workplace accident(or illness) you actually enter a war zone. And that war is between you and the workcover insurance company.
Workcover insurers and their case managers can be master manipulators. They often use various delay tactics to wear you down, knowing that you need the money. They will also often delay or discourage or even out-rightly deny medical treatment that is needed.