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Workcover NSW broken, pointless, complex and unfair

Last year (March 2017) an upper house inquiry into NSW Workers Compensation released its report recommending a range of reforms. But at the end of our readings we see that nothing has really changed, or has there?

The Law and Justice Committee report found that the dispute resolution processes – called “dysfunctional” by stakeholders – were “inefficient, caused delays, and resulted in inconsistent decision-making and a system that is difficult for scheme participants to navigate”.

The review made 26 recommendations to make claims simpler for injured workers and for the NSW government to establish a ‘one stop shop’ forum for the resolution of all workers compensation disputes.

Other recommendations clamp down on aggressive covert surveillance by insurers, stop insurers “doctor-shopping” to deny claims and require case managers to have mandatory minimum qualifications and training.

The review also recommends the removal of the distinction between ‘work capacity’ and ‘liability’.

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ombudsman

WorkSafe VIC – complex claims process needs fixing

Further to a recent comment made b y “Tom”,  here is the press release from the Ombudsman about its investigation into Victoria’s workers’ compensation scheme. We knon it is well overdue as it occurred in 2016 but here it is. Nothing we did not alteady know as injured workers on the system. Let’s hope things have improved?

 

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boland

National review WHS, have your say, quick!

National review of WHS legislation

We recently received an email informing us that a Marie Boland is conducting the 2018 review and is interested in hearing from everyone with an interest in the model WHS laws. This includes businesses and workers. Ms Boland wants to hear about what is working or not working in practice. You can provide a written submission, make a brief comment online, or participate in an online discussion forum. Please visit the consultation page on their Engage website to read the discussion paper and share your views and experiences. Please note that written submissions close next Friday, 13 April, but the discussion forums will remain open for a few more weeks.

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VIC-Ombudsman-workcover wanted bullying-study

Workplace bullying and its influence on psychological wellbeing and work functioning – survey

Hoda is  currently conducting a research project as part of his/her  fourth year graduate diploma course in Psychology at Cairnmillar Institute, located in Camberwell, Victoria. The research topic is on workplace bullying and its influence on employees’ psychological wellbeing and work functioning. S/he has asked us to post his/her survey/questionnaire (approved by Cairnmillar’s ethics committee) on our site, which we’re doing.

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Filling the Dark Spot – 15 injured workers share experience on workcover

A new enlightening research report by researcher Sarah Pollock, John Bottomley and Ann Taket has just been released by Creative Ministries Network. Sarah interviews 15 long-term injured workers about their experiences of the WorkCover system. All hoped the report would help to improve the system for others.

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workcover-poor-recovery

Causes of poorer health outcomes in injured workers

The workers compensation system, supposed to serve as a safety net for injured or sick workers, may actually lead to worse health outcomes for some injured workers (aka compensable cases). However, the complexity of the identified reasons makes it rather clear that there is no single, easily isolated cause of poorer health outcomes for injured workers.

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