Oh my, we are truly privileged to have received an anonymous bean spilling by a former Allianz TMF (NSW) employee! It is alleged that Allianz TMF uses some extremely unethical tactics to mismanage workcover claims, but also to ‘manage’ their own staff! From bonus payouts to the teams who achieve the lowest costs and highest claim declinatures (=rejections), to skewed ‘stats’, to… demanding sexual explicit deeds!
Allianz whistle blower, Treasury managed fund, department of education, Sydney
By “Whistle blower”
OK so I am a former Allianz TMF employee and this is my anonymous bean spilling session on the unethical, practices, staffing conditions and complete mismanagement of workers comp claims, and TMF as a whole from senior management to some team leaders.
Personally never being in the insurance industry before, it was a complete fresh start for me and I was promised the world so to speak and it seemed that I was initially well supported.
After we went through our formal induction course totaling 3 weeks ( complete waste of time/ resources as you learn most of it on the job anyway), we began managing claims and OMG!…
…to the DEC (the DEC doesn’t really care anyway about premiums because there not a small employer) so it looks good on the end of month presentation to the entire TMF division and which team has the lowest costs and highest claim declinatures gets bonuses ( some stats are forged and groundless as well) so in these methods the teams always used every single excuse and legal avenue to get out of the claim and issue a section 74 notice, not to also mention that when a thorough claims audit is actually conducted on a long standing claim rather then then standard blanket weekly claims audit which only reflects percentages based on minor system aspects I.e workers age, future stats box, the the results are phenomenal I.e a worker being entitled to $300.000 in back payments and the worker is not even aware of there entitlements nor does Allianz management want to know about it cos it will affect there stats at the end of month.
Another experience is that Allianz staff are subject to severe cases of micro management (control control control and I am not surprised why they have such a high staff turnover from burnouts and the development of sever metal conditions I.e depression/ suicidal ideations as they will even dictate your own emotions for you on paper as they see fit – I was lucky) overload of digital paper work, unitising useless checklists and spreadsheets to get one thing done and then being audited for it and being bombarded with unrealistic time frames. Etc….This also together with a competitive environment a “who you know attitude and how much dick your willing suck” and threats of losing your job from one female team-leader in my own case after being sexually harassed for dirty deeds, which I did not perform brought everything into perspective – I had to
Get out and got out I did, …
Thank you so much for giving us a good insight in what-is-going-on-behind-closed-doors within workcover insurance companies. At the very least, your bean spilling validates (again) all our suspicions!