aworkcovervictimsdiary was recently very fortunate to be contacted by a former rehabilitation consultant, who after working for a rehab provider (recently mentioned on this site) for about one month was deemed unsuited for the position as he spent too much time focusing on actually assisting injured workers with return to work (RTW) outcomes, rather than endless, mind numbing report writing! This very kind and empathic rehabilitation consultant furthermore offers us all some great insight into the inner workings of rehab providers and has kindly shared with us a free easy and effective guide that he developed for assisting injured workers to apply for advertised positions.
Former rehab consultant not suited to position as spent too much time focusing on assisting injured workers with RTW!
The Rehabilitation Consultant’s email to aworkcovervictimsdiary
I am a former employee of a Rehab provider (recently mentioned in a blog), for approximately 4 weeks before…
I greatly empathize with any injured worker on workcover and required to attend unproductive RTW/NES meetings at a rehab provider.
It is a very long winded process and most injured workers complained of being treated as a number and kept out of the loop between the employer, insurer and rehab provider.
I believe most rehab consultants are inundated with report writing. For some it is easy to focus on the administrative tasks because the reports are basically all the same.
However, helping clients to RTW would require extensive reading into the history of each person’s case and taking a genuine desire and consistent effort to assist them into suitable alternative employment.
Although if an early RTW with a new employer is achieved, the Rehab consult receives a financial incentive, however positive outcomes could take months. Alternatively, a great number of vocational assessments and other reports could be completed in the same time if little focus was given to planning and assisting injured workers with their individual RTW needs.
If you are attending any NES meetings with a Rehab provider, ensure to have a copy of your vocational assessment and every report that follows; and keep an eye on the achievement of each of the objectives listed.
Consultants are paid to provide a thorough job seeker program, so make sure they cover every point.
In addition, for those who are determined to beat the system and want to take a proactive approach to their RTW, I am happy to provide a free easy and effective guide that I developed for assisting anyone to apply for advertised positions.
Easy and effective guide developed by this very kind Rehab Consultant for assisting anyone to apply for advertised positions
The simple guide to job applications is missing (since we moved our site) – sorry!
A big THANK YOU to R for sharing your story with us and for, so kindly providing us with your free easy guide for effective job applications.
Although what you tell here is not new to most of us, seriously injured workers, we am extremely grateful that you have had the courage to put this is writing, as this only further affirms our injured suspicions and own disillusions re the workcover rehab and RTW process(es).
As I wrote to R, It’s a shame really (that s/he was found unsuitable for the job) as undoubtedly many of you (Rehab Consultants) really want to make that difference but simply can’t. In turn we, injured sods then blame the “rehabbers” for losing our jobs, while in most cases I have no doubt that it is in fact (in most cases) the workcover case manager(s) who are putting you guys under so much pressure that it is impossible to really assist us in a meaningful way.
It is not the first time that we have been contacted by disillusioned (former) wonderful Rehabilitation Consultants who have worked for workcover accredited Rehab service providers
You may recall the story from a Rehabilitation clinician/consultant, disillusioned with the unrealistic pressures put onto them by the – yes- workcover system, in particular the case manager(s).
While we have no doubt that there are some really inappropriate, utterly useless “rehabbers” and rehab service providers as well, some of which have been written about on this site (e.g see our story titled ” Bullied and Harassed by IPAR rehabilitation“, it begs the question on how many workcover accredited rehab service providers really “operate”. Do they deliberately employ inexperienced “rehabbers”? Do they deliberately stall the return to work process in order to generate as many “reports” as possible and as long as an “engagement” as possible in order to boost profits, with no interest in the injured workers’ outcome? Does it “pay” more to generate reports than to actually return an injured worker to work?
We believe R has made some very valid points of which the most important, if at all possible, we as injured workers, are far better off seeking our own new jobs, even alternative return to work within our company (through application for internal or external vacancies for example that are suited to our medical restrictions). It would save us a hell of a lot of grief and stress, harassment and bullying and may just save our job(s).
[post dictated by workcovervictim and manually transcribed on behalf of workcovervictim who remains extremely unwell]