Reframing traumatic experience – The surprising new science of psychological change

It’s rare that I post a review on a book, however, this is an exception.  It deals with reframing traumatic experience through the use of storytelling.   Timothy Wilson is no ‘pop psychologist’ and reviews for this astounding book  speak for themselves.  Malcolm Gladwell, Daniel Gilbert, Carol Dweck and Robert Cialidini are some of the most highly respected names in psychology today and all sing its praises simply because its based on rigorous research with surprising insights.

Reframing traumatic experience

Redirect: The Surprising New Science of Psychological Change

Published December 2011, by Allen Lane

Timothy D. Wilson is the Sherrell J. Aston Professor of Psychology at the University of Virginia. He is the author of Strangers to Ourselves, which was named by New York Times Magazine as one of the Best 100 Ideas of 2002, and is co-author of the bestselling Social Psychology textbook, now in its seventh edition

REVIEWS

There are few academics who write with as much grace and wisdom as Timothy Wilson. Redirect is a masterpiece — Malcolm Gladwell

This glorious book shimmers with insights – an instant classic that will be discussed and quoted for generations. One of the great psychologists of our time, Timothy Wilson has distilled the field’s wisdom and shown us how to use it to change ourselves and the world — Daniel Gilbert, Author Of ‘stumbling On Happiness’

 A great book! In his uniquely engaging way, Wilson shows how simple techniques can deliver large and lasting personal changes – and convinces us that only good research can give us these techniques — Carol Dweck, Author Of ‘mindset’

 With a deft narrative touch … and a ferocious commitment to scientific evidence, Timothy Wilson has made a remarkable contribution to knowledge — Robert Cialdini, Author Of ‘influence’

Wilson starts out telling about a seriously traumatic incident that happened to some police officers who were then scheduled to receive CISD, or Critical Incident Stress Debriefing.

The premise of CISD is that people who have been traumatized should air their feelings as soon as possible so that they don’t develop PTSD.  In a typical CISD session, the participant is asked to describe the traumatic event, express their thoughs and feelings, and talk about physical of psychological symptoms they are experiencing.  The facilitator will tell them that it is normal, give stress management advice, answer questions, and decide if the person needs further help that can include medication, etc.

Apparently, numerous police and fire departments have implemented this sort of thing and it sounds helpful.  Problem is, it was never really tested.  It was just an idea that sounded good and right.  The problem is, as Wilson points out, it is not only ineffective, it may actually cause psychological problems.  He and his team were testing stuff with well planned double blind studies and found that thirteen months later, a group that had received the CISD intervention had significantly higher incidences of PTSD, were more anxious and depressed, and less content with their lives.

That is: making people undergo CISD right after a trauma impedes the natural healing process and might even freeze memories of the event in the person’s mind.

So, what DID work, based on tested evidence???

Instead of asking the person to relive the trauma, they let a few weeks go by… and then, they asked him/her to complete on four consecutive nights, a simple exercise in which s/he writes down a description of the event, his deepest thoughts and emotions about the experience and how it relates to the rest of his/her life.

That’s it.  No meetings, no group sessions, no stress management advice, just a series of writing exercises that the person does on their own for four nights in a row.

The important part of writing down the deepest thoughts and emotions about the experience is finding the MEANING in it.

It’s not the objective world that influences us, but how we represent and interpret the world.  When something happens to us, we try to make sense of it.

Trying to make sense of what happens in your life and the answer you come up with, will be a crucial determinant of what happens next in your life.

For example, a young person takes their first test in college.  He’s a little nervous because the test WAS hard, but he was sure he did okay because he did well on math in high school.  But when he gets his paper back, he is shocked to see the low grade.

The personal interpretation will kick in immediately: you will either take responsibility, or blame circumstances.  In the first case, you will decide that you didn’t study hard enough and this is a wake-up call to work harder.  In the second case, you will blame it on some other circumstance, and possibly end up deciding that you just aren’t college material after all.

Most people have an optimistic outlook on life, believing that they have good prospects in the future and that they are masters of their fate, even if that is a pack of lies.  In some situations, this attitude can be a blessing IF the system that the person utilizes to back it up is on that promotes work and growth.  That is, a truly positive “spin” would be to view one bad grade as an indication that one needs to work harder rather than as a sign that one should give up.

Our interpretations are rooted in personal narratives about ourselves, the narratives we construct about ourselves and the social world, i.e. the “false personality”.   This false personality can be very maladaptive and bring lots of pain and suffering into a person’s life.  Negative thought patterns, misreading cues from others, having “programs” that were created and set during traumatic childhood events, etc.

The best way to treat these problems is for the person to become aware of them and LEARN HOW TO CHANGE THEM.

The student who immediately assumes the worst about a bad grade – that is, he received a shock and his emotions began to flood his intellect and he started creating negative theories about things – is at risk of becoming depressed and needs to learn to change his negative assumptions about himself.

Psychotherapy is, in general, useless – as empirical evidence shows.  But Cognitive Behavioral Therapy has a higher rate of success than other modalities (assuming the person isn’t certifiable!)  What is needed is for the person to “edit” their story about themselves.  Sometimes this can be problematical.  Narratives about ourselves are like an oil painting to which we add a little dab of paint every day.  Revising that narrative means scraping away layers and layers of paint and starting over again.  But in the case of a traumatic event, a shock,  it can be easier because that “shock” can act as a solvent to the paint that has already been applied to the image, or can shake off all the old, flaking, paint.

Kurt Lewin, one of the founders of social psychology, said that in order to understand why people do what they do, we have to view the world through their eyes, and understand how they make sense of things.  That is, External Considering.

He also had a radical idea that we could use relatively simple interventions to help people change the way they view themselves through, more or less, a social network – social proof.

During WW II, Lewin demonstrated this be getting people to change what seemed to be intractable food preferences, namely, an aversion to organ meats which were in greater supply because the traditional cuts were being sent to the army.   He knew that simply lecturing people about the importance of the nutrition in organ meats didn’t work.  We all know that sort of thing doesn’t work.  So, what he did was create meetings of homemakers to discuss the issue.  Trained facilitators would steer the conversation to how obstacles to serving organ meats could be overcome.  That is, how could the housewives deal with the complaints from their families.  The women who took part in helping to SOLVE these problems were more likely to serve organ meats than those who simply listened to a lecture on how good for you organ meats are.

In short, a network discussing facts, working on ways to deal with implementing a better way of doing or being, works much better than people going around giving lectures.  The network itself edits its own story, its view of itself, and establishes the meaning of the problem at hand.

So, a bit of social psychology work has been done on this process of “story editing”.  According to Wilson, it is possible to use these techniques to target long-standing personal narratives that people have constructed about themselves and the social world around them.

The point is, for people to come up with a coherent interpretation of an important event in their lives that actually serves them well for their future.  Something has happened that doesn’t make sense and is unpleasant or unhappy to think about.  They try to put it out of their minds, which only makes it less likely that they will succeed in explaining it.

And so, the writing exercises become an effective way for people to interpret and reinterpret such events.

The traumas that cause prolonged stress are usually the ones that we can’t make sense of because they seem like meaningless, random acts that don’t fit into our view of the world as a predictable, safe place.  Then we spend an enormous amount of energy trying to banish the events from our minds rather than taking the time to dissect the events and FIND MEANING IN THEM.

The people who benefit the most from the writing exercises are those who begin by writing a jumbled, incoherent account of the traumatic event, and in the end, write a coherent story that explains the event and gives it meaning.

One of the reasons that CISD doesn’t accomplish this is the TIMING.  The worst moment to try to work through something is right after the event.  At that point, you need to just FEEL it, cry, throw pillows break flower pots, whatever.  Once that emotional energy has been SPENT, you then take a step back and INTERPRET the event for yourself or with others.   Forcing people to talk about a traumatic event right after it has happened can even solidify memories of it and makes it harder to reinterpret it later.

The person who succeeds after a crushing failure is the one who interprets the event as “I guess I need to get in gear and work harder”…

So, there is the writing exercise in which people reinterpret a problem by writing about it, and the social method where others help to prompt them to re-write their view of themselves, and then, there is the “do good, be good” approach.

This idea goes back to Aristotle who suggested that people acquire virtues “by first having put them into action.  We become just by the practice of just actions, self-controlled by exercising self-control, and courageous by performing acts of courage.”  In other words, what you DO can edit your story.  If you act kindly towards others (even if you are gritting your teeth inside), you begin to see yourself as having a kind disposition, and the more you view yourself as kind, the more kind you become, actually, inside!  This strengthens your new narrative about yourself.

What this means is that very small edits/acts can lead to lasting changes that permeate your entire being.  The way this works, taking the student who failed and then decided to work harder as an example:  working harder paid off on the next test.  This strengthens the self-image of not being a failure, of being college-worthy, and this inspired even harder work which resulted in more successes, higher grades, and finally a degree with honors.  The very small edit of the story at the beginning triggered a positive cycle of self-reinforcing thinking.

 

 

About Workcovervictims

We are the authors, co-authors, seriously injured workers and invisible supporters (incl. abled family members and friends) behind A Diary of a WorkCover Victim. We hope this site, our and many other injured workers’ stories will somehow help other injured workers navigating the murky waters of the workcover system, and, at the very least, teach you to be extremely diligent in finding out your legitimate rights, always questioning the “system” in order to keep some sort of control within the workcover system. The workers compensation is – in our opinion- extremely adversarial and they use tactics to wear you down, to make you emotionally bleed out, to break you, all in order to weaken your position and to maximise their insane profits.

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19 Responses to Reframing traumatic experience – The surprising new science of psychological change

  1. WorkcoverVictim August 16, 2012 at 12:43 PM #

    Thank you John for this most interesting article. I think a lot of it makes sense… BUT – I am not entirely sure that one is able to always make sense or find a meaning in every trauma, no matter how it is dissected or edited. Take two of my own traumas for example: what would be the meaning of having nearly died twice (not once but twice) during surgery? Whilst I could find a “meaning” of 1 such a near death trauma (whether spiritual or other), I fail to understand the meaning of a second one, no matter how I “edit” the story and look at it from all angles.
    But there is truth in the belief that writing about your trauma helps – it has certainly helped me (an continues to help me) tremendously in many different ways, and this is also the reason why this blog was started in the first place (prescribed by treating psych!).

    But saying all that, I am also a firm believer that “everything happens for a reason“… even though it can take yonks to discover that “reason” (usually a positive one). So maybe I am still in “discovery mode” ;)

    • John McPhilbin August 16, 2012 at 1:19 PM #

      It may be the problem of so many trees that its sometimes hard to see the forest (big picture). That’s what redirecting is about – the search for larger meaning in the context of the whole.

  2. John McPhilbin August 16, 2012 at 12:58 PM #

    There’s a reason why you’ve survived multiple traumas and near-death experiences. What could that mean in the scheme of your life? Let me see, you started this wonderful blog and have reached out to many who could benefit from your experience, wisdom, care and support.

    If that isn’t packed with meaning then I don’t know what is.

    You are also deeply empathic and shrewed legally – you know trauma intimitately and the traumatic impact the Workers Comp System has on people’s lives. You’re in the thick of it and fighting every step of the way for yourself and others – leading by example is very meaningful.

  3. John McPhilbin August 16, 2012 at 1:05 PM #

    Here’s my narrative as an example:

    In 2003, I was forced onto workers compensation as a result of a workplace injury. My claim was initially declined and I was forced to fight for basic entitlements through the Workers Compensation Commission. I was successful in winning my case, however, that was only the beginning of his nightmare. Despite suffering from major depression
    as a result of my ordeal, I received little help from the insurance company. It took the insurance company, even after years of lobbying NSW politicians for help, 6 years to provide me with the support I desperately needed. I was left with very little support from the system for 6 years. This meant I was left to languish for far too long and I almost lost everything as a result, I even contemplated suicide on my darkest days. The system, in my opinion, is not designed to meet the real needs of injured workers and their families, in fact it only adds insult to injury. I have completed a degree in applied social science, majoring in management, and am now attempting to help change the current system to better aid injured workers and their families get the care and justice they need and deserve.

  4. Will August 16, 2012 at 1:25 PM #

    I agree John, if it wasn’t for this website I would probably stil be guessing as to what is going on and why it is happening. I believe in the whole Power of example by one helping another in the same situation. Hopefully one day we can all look back and say what a difference the information that is available here is what brought and kept us all together.

    • John McPhilbin August 16, 2012 at 1:55 PM #

      Talking about inspiration – Your taunting of politicians about NSW’s draconian laws’ is a hoot to watch. Meaning? Don’t f$ck with Will Dargan (Lol).

      Seriously Will I enjoy your serious but witty approach as well as your resourcefulness (aslo thanks for the leads you share).

      It’s important to care about our own and others health and welfare and we should be justifiably angry when we or other people are being abused or exploited.

  5. Will August 16, 2012 at 2:03 PM #

    I dont have the education that a lot of the MP’s have so I take it to street level where I doubt any of them have been before. I cant wait to do it face to face with all in sundry, but probably need a little guidance on that one though. haha

    • John McPhilbin August 16, 2012 at 2:28 PM #

      Just keep doing what you’re doing Will. When an opportunity to take it face to face arises I’m sure you’ll do just fine. Best if done as part of a larger group though – otherwise you might get your picture splashed all over the media. I can see the headlines now: ‘Will Dargan arrested for assault O’Farrell Government ministers’ – Dargan hurls insults at O’Farrell’. Dargan catches O’Farrell with his pants down’.

  6. Will August 16, 2012 at 2:33 PM #

    No Mate nothing like that the last thing I need right now is legal dramas..

  7. John McPhilbin August 16, 2012 at 4:28 PM #

    This is interesting

    Redirect: The Surprising New Science of Psychological Change

    http://www.youtube.com/watch?feature=player_embedded&v=Tk4bdpA6oz4#!

    In this RSA talk Professor Wilson reveals how many conventional psychological therapies and interventions, including most self-help books, can do us more harm than good. Presenting the very latest research, he shows that the key to transforming our lives lies simply in learning to redirect the stories we tell ourselves.

    • WorkcoverVictim August 16, 2012 at 7:59 PM #

      Well John, Dargan and all other wonderful Warriors out there, thank you all for giving meaning to my life! AS I have said a million times, I would be NOTHING without you lot and I mean this!
      Funny that you talk about me and the “reason” for my injuries and traumas – during my near death experience (out of body and all) I had, what I believe, an extremely profound conversation with a Someone and – whilst I am still unable to write nor talk about this – the message I received was extremely clear and that was “that I had to help people”.
      In the context it was rather puzzling as I had been an intensive care nurse my whole life [career] and had in fact done nothing but help people [and save their lives]. So… what I want to say is that it left me pondering for quite some time, I was looking for what “helping people” was supposed to mean, especially given that by then I was a “cripple” and could no longer RTW physically.

      And then the blog came about – it was like an urge, my first words were written with the help (and shove) from my treating psych…

      I have this inexplicable urge and drive within to make my mark and make a better place for us [injured workers]…

      • John Mc August 16, 2012 at 8:17 PM #

        Lisa

        You’re a fighter

        http://www.youtube.com/watch?feature=player_embedded&v=RBOJpIwF47Y#!

      • CorruptNSW August 17, 2012 at 9:51 AM #

        Lets form our own political party at the next #nswpol and #vicpol elections. As a group we then can stand for perhaps for both Upper and Lower House Elections. Lets make a change and you can be our party leader! Workers Compensation Victims Party!!! Lets roll!!!!

        • workcovervictim August 17, 2012 at 12:30 PM #

          The Injured Workers Party!!! John McPhilbin the Party Leader ;) Seriously!

          • Will August 17, 2012 at 12:59 PM #

            I agree, as long as I can be chief trouble maker!!! Seriously though, there has to be some very smart & suitably qualified injured workers out there who can get this beyond this forum. I hope some start to attend the IWSN meetings as a starting point.

            • workcovervictim August 17, 2012 at 2:31 PM #

              Captain Will, [and all other Warriors], I can ASSURE you that we (I and John, aworkcovervictimsdiary and the IWSN) are working very very hard to get to the “next level”. I have already been approached by “highly placed people” and am already engaged in conversations with nationally renowned advocates (wc, human rights, heath and disability) and have been offered (and taking) much needed support in obtaining the necessary leverage, connections and strategies needed to break through.
              That is perhaps one of the reasons why we appear not so “interested” in hearing how the system can be improved – as this is a no brainer – but in how to GET the message across and actually DO SOMETHING about it.

              I WILL make my mark, you can count on me (and John).

          • Anthony August 18, 2012 at 2:03 PM #

            I would really love it, but my experience tells me to be cautious when we talk about politics!
            More parties means more expenses on taxpayers and as the result you’ll only see more politicians arguing and things never done.
            Have a look at European countries and US too many parties and who pays for them?
            The main idea of having more debate is right but you can’t change a corrupt system.

  8. John McPhilbin August 17, 2012 at 3:36 PM #

    Lol Captain Will Dargan, Chief Trouble- Maker.

    Liberal politicians both fear and despise him – he’s definately having a crack on behalf of injured workers.

  9. Will August 17, 2012 at 3:40 PM #

    Try and get Tony Windsor on board he put Abbott in his place yesterday and plans to do it again soon via telephone messages he received.

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