WorkCover Minister replies to an injured worker – another empty content letter
This typical “empty content” letter is yet another example of the, yes, hopelessness of writing to the workcover minister in the hope to obtain some help. Note that Gordon Rich Phillips merely refers to the sections of the “act”, adding “insult to injury”, in my opinion.
This is a major problem for many injured workers who, after 130 weeks, still have no work capacity (i.e. certificate of incapacity) and are to undergo, for example, further treatment(s) such as surgery. This leaves those genuinely (and often pretty severely) injured workers in an extremely difficult situation. They loose their weekly payments, have no income and are unable to work! Just because their injuries are not deemed to cause “indefinite” incapacity, they are CUT OFF weekly payments and totally marooned.The term “indefinite” is extremely difficult to interpret indeed. What medical doctor or specialist can state that someone’s injury will cause “indefinite” incapacity, duh? With daily advances in medicine and surgical techniques, who is to say that even the most severely disabled people may not be able to be helped at some stage? We believe this is a major legislation cock-up, because it leaves seriously injured workers unsupported after 130 weeks. No weekly payments even though you may be certified unfit for ANY work for months…
The injured worker also told us that she was made to attend a four week – one day per week – course by CGU as her “retraining” (so basically a 4-day course only). However, when she attended she found out on her first day that it was not even the course she had picked (and that CGU had agreed to). She – understandably- did not undertake this course. She then found out that CGU had made a “printing error” regarding this course, however the injured worker was NOT offered another (her chosen) course!
How does this work, CGU? Shame on you!
Update 21 August 2012 – read the follow up of the story here>>