Whilst this site is a community protest blog about the current failings in the workcover departments for workcover victims, it’s identical twin, fix-the-tac, is an outstanding community action group of victims of road trauma.
Almost everyone knows someone who is a victim of a road trauma or a work injury. Wether it be an injured person fighting to get their fair share of compensation from the greedy insurance companies, or a struggling employer trying to keep on top of the ever failing workcover department.
Why not share your road traffic accident story on the anonymous “Your Story” page on the fix-the-tac website, you can keep private, and use a fake name if you wish, but remember the more stories the action group gets, the more the governments involved will have to step up and act on their failings!
Why the TAC and Workcover are identical twinsWARNING!! Your claims manager is not your friend
You will be assigned a “claims manager” by the Transport Accident Commission (TAC). These people may seem helpful and friendly. But their job is to minimise or defeat TAC claims so as to save money for the Victorian government. When these people contact you, you should be watchful and cautious, and you should always check their “advice” on important matters with your lawyers and/or seek input of the action group. Your only friends in the TAC system are your action group, your treating health professionals and your lawyers!WARNING!! TAC Investigators and Video Surveillance
During the course of your claim you may be contacted by someone representing the Transport Accident Commission, seeking to conduct an interview or obtain a statement from you or requesting copies of medical records or other relevant documents. You should refuse these requests and your lawyer should be made aware of any such approaches immediately. You should respond to these requests by saying, “This matter is in the hands of my solicitors”, and then directing them to their office. You should also be aware that the TAC may, at any time, instruct investigators to follow you and obtain video surveillance film. In all likelihood you will not be aware that you are being observed and filmed. The purpose of video surveillance film and investigation reports is primarily to prove that you are faking or exaggerating your injuries. Should your matter proceed to a Court hearing, the insurance investigation reports and video surveillance films will be produced as evidence.WARNING!! Medical Examinations
Sometimes during the assessment or progress of your TAC claim there is disagreement about the medical aspects of your injury or condition. In these circumstances you may be asked to attend appointments with doctors chosen by the TAC. These doctors are recognised by the courts as independent and highly-qualified specialists, but they have limited time to spend with you and have no interest in helping people who are faking or exaggerating. So, it is likely that you will be observed (and possibly filmed) when entering and leaving the building and before and after the formal examination by the doctor. Some people have told us that money or documents are “left” on the floor or other situations fabricated, to allow the doctor to use two-way mirrors and other devices to compare your movements and restrictions demonstrated during the formal examination with your ordinary movements and restrictions. Unfortunately, many people with genuine problems get unwittingly caught up in these processes, leading to delays and complications with claims and compensation payments. If you have a TAC claim, you need to lead AN ACCURATE LIFE. The way you move and behave with your injuries should be accurate and identical, whether you are at home, at the supermarket, in your own doctor’s office, in an insurance doctor’s office, wherever you are and whatever you are doing.WARNING!! Internet Sites
You need to be careful when posting on social networking sites like facebook and twitter. Your comments, status updates and reporting of activities on these sites are not private! The insurers and their lawyers monitor these sites and are most interested in what you have to say about injuries, claims, activities etc.WARNING!! Letters and documents
You may also from time to time receive letters or documents from the TAC. Some of these look innocent enough, but it is difficult for non-lawyers to know. It is essential that you send all copies of any letters or documents immediately (as you receive them) to your lawyer.
etc. etc. etc…
So… You see, Workcover and the TAC are as good as identical , they are both maximally litigious unethical Government agencies who victimise those involved in road accidents or work injuries through various processes of bullying, incompetence, stalling, unnecessary administrative processes, bureaucracy and systemic corrupt practises. Both Workcover and the TAC are run like corporations, not a social support system!