Workcover hides evidence
It is extremely important that you are aware that the workcover agent (i.e. your case manager/injury adviser) will only send very selective material in support for your injury(ies) to independent medical doctors and the medical panel.
When you have to attend an independent medical examination or the medical panel, always make sure you ask them to see the Shedule of Attachments, that is a list of the material (medical reports, letters, radiology results etc), that the workcover agent or injury adviser has submitted with their letter of appointment.
I was recently sent (yet again) to an independent medical examination for an “objective” (excuse me!) assessment of my physical injury. The IME showed me a list of the material workcover had sent him and guess what? They only submitted a very old report from my treating surgeon dated 2006 and, unbelievably, a copy of a report from my treating psychiatrist!!!
How on earth is this IME supposed to provide an “objective” assessment of a complex orthopedic injury, without a copy of all surgical reports, no MRI or x-ray results, no recent reports or letters from my treating specialist who between brackets requested approval for very major surgery just a few weeks ago, no bone scan test results, just nothing! Are they really stupid or what! Do they honestly think that (most) IME’s can’t see through their little schemes? It’s absolutely disgusting to what length workcover agents go to cover up your injuries or the extent of your injuries.
The value of a workcover claim is based upon the medical evidence the major part of which consists of the medical report supplied by an ‘independent’ medical assessor who just happens to have been paid for by the insurers who will be responsible for settling your claim and for paying out any financial compensation. It is worth remembering that an insurance company is a commercial business whose first responsibility is to shareholders, who expect to receive profits shared out by way of dividend every year.
The insurers are not doing you any favours and you are not high on their list of priorities when they consider the content of your claim form and genuine medical reports from your own treaters who know you best. In almost every case it is recommended that you obtain your own medical evidence from an ‘independent’ medical consultant of your choice and/or that you always ensure that you provide your own copies of all medical related reports/letters/results to the IME or the Medical Panel.